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Technical Support Operator

Technical Officer – MOGO Auto Limited – Kisumu

Technical Vehicle Officer – MOGO Auto Limited

Location: Kisumu

About Us

MOGO Auto Limited, part of Eleving Group, is an international fintech company operating in sixteen countries. We provide car, motorcycle, tuk-tuk, electric motorcycle financing, logbook loans, and vehicle financing. Since 2019, we have financed over 100,000 vehicles and served over 50,000 satisfied customers. Our mission is to facilitate upward social mobility by providing innovative and sustainable financial solutions.

Key Responsibilities

  • Inspect repossessed motorcycles, document damages, and recommend repairs.
  • Conduct car valuations using industry-standard techniques.
  • Install GPS trackers and SIM cards on vehicles.
  • Perform minor motorcycle repairs and maintenance.
  • Provide technical guidance to clients during the loan application process.
  • Maintain accurate records, documentation, and generate reports.
  • Ensure quality assurance, compliance, and safety standards.
  • Identify fraudulent vehicles, assess condition holistically, and report discrepancies.
  • Cultivate positive client relationships through technical support.

Qualifications & Requirements

  • Diploma or Degree in engineering or related field.
  • At least 2 years of relevant experience.
  • Fluent in English and Swahili.
  • Knowledge of the Kenyan car market, vehicle features, and technical structure.
  • High sense of responsibility, attention to detail, and planning ability.
  • Flexible to work weekends, holidays, and evenings.
  • Driver’s License - BCE category.

How to Apply

Send your application via this link. Only shortlisted candidates will be contacted.

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