Community Outreach Officers Jobs at CIC Insurance Group - Western Kenya
💰 Attractive Incentives: This role offers an attractive performance-based incentive and override commissions.
About CIC Insurance Group
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi.
Position Overview
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
Key Responsibilities
Lead Generation & Prospecting
- Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners)
- Reactivate dormant accounts and expanding CIC's outreach channels
Client & Partner Engagement
- Conduct community sensitization, product presentations, and trainings for clients and intermediaries
- Drive awareness and product uptake through effective engagement
Sales Support & Administration
- Prepare proposals and quotations, follow up on leads, track sales pipelines
- Collaborate with underwriting and customer service teams to ensure smooth client onboarding
Market Intelligence
- Gather and share insights on market trends, customer needs, and competitor activities
- Support continuous product improvement through market feedback
Target Achievement
- Consistently achieve individual and team sales targets
- Uphold CIC's brand values, customer satisfaction, and policy persistency
Qualifications
- Minimum of a Diploma in a business-related field
- A Bachelor's degree is desirable
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage
- Excellent communication, presentation, and interpersonal skills
- Strong negotiation and problem-solving skills
- Proven experience in community engagement, sales, or field mobilization will be an advantage
- Age: 25 years and above
How to Apply
🌐 Official Application:
Apply via CIC Insurance Careers Portal
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WhatsApp Kisumu Kulture
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