Job Summary
Our client an IT Service provider based in Kisumu City and operating all over the western region of Kenya seeks to fill the position of IT technician. Budget: 30,000-40,000
Job Description/Requirements
Required skills:
- Ability pull cables for new networks and sites, to create, setup, administrate and troubleshoot networks and network equipment (routers, switches, access points etc.). IP addressing knowledge is required.
- Ability to setup, troubleshoot, repair and upgrade all PCS (desktop, laptop, thin client, tablets), printers and related IT hardware. Should know windows OS and support all clients on different areas.
- Ability to set up CCTV cameras, access control, and surveillance equipment and understand how IP cameras and systems work.
- Provide on-site and remote technical support to clients for hardware, software, and network-related issues.
- Respond promptly to service requests and resolve issues in a timely manner.
- Communicate effectively with clients to understand their IT needs and provide appropriate solutions.
- Monitor client networks for performance and implement corrective measures as needed.
Qualifications
- Bachelor’s degree/ Diploma in Information Technology, Computer Science, or a related field.
- Proven experience as an IT Technician, preferably in an IT service provider environment.
- The candidate should possess a minimum of 2 years of industry experience.
- Familiarity with network management.
- Excellent diagnostic and problem-solving skills.
- Strong communication skills to effectively assist non-technical users.
- Ability to manage multiple tasks and priorities in a fast-paced environment
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