Care Assessor - Kisumu at APA Life Assurance Company Ltd

Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda).

KEY PRIMARY RESPONSIBILITIES

• Reviewing and issuing  pre-authorization;
• Handling the 24-hour call centre (cell phones /office lines) and responding to clients' queries as they arise;
• Interacting with clients, brokers, clinicians, APA relationship officers, and schemes HR’s as required to resolve problems/update progress in a manner consistent with the principles of the policy;
• Conducting hospital visits to assess patient’s care throughout the continuum of care for diagnosis/procedures as well as maintaining the client’s /provider relationship;
• Reporting adverse occurrences relating to clients’ management, and policy with appropriate action to ensure compliance with quality patient care;
• Coordinating step-down management and referrals for all clients with chronic diseases; 
• Participating in health talks/wellness camps and service meetings;
• Participating in company CSR and brand-building activities in liaison with other departments.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in relevant degree

JOB SKILLS AND REQUIREMENTS

• Leadership skills 
• Interpersonal and  Communication skills
• Analytical skills

PROFESSIONAL QUALIFICATIONS

• Relevant professional qualification

EXPERIENCE

• At least 2 years relevant experience 

Method of Application

Interested and qualified? Go to APA Life Assurance Company Ltd on www.apainsurance.org to apply