They are seeking a dedicated and customer-oriented agent to join our team. In this role, you will be responsible for handling customer inquiries via phone and email, addressing issues related to account integration, activation/deactivation, and product support.
While prior experience in customer technical support and familiarity with retirement plans such as 401k, IRA, and Profit Sharing Plans are desirable, they are not mandatory for this position.
The ideal candidate will have strong communication skills and the ability to provide clear and concise information to clients.
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