Job Title: Liquor Store Attendant (Entry Level)
Department: Retail Operations
Reports To: Store Manager / Assistant Manager
Job Type: Full-Time / Part-Time
Job Overview:
We are looking for a motivated and responsible individual to join our liquor store team as an Entry-Level Store Attendant. This position is ideal for someone who is passionate about customer service, eager to learn, and capable of working in a fast-paced retail environment. You will be responsible for assisting customers, handling transactions, restocking shelves, and helping maintain a safe and welcoming store environment.
Key Responsibilities:
- Welcome customers warmly and offer assistance with locating products.
- Provide accurate information on various alcoholic beverages, pricing, and promotions.
- Operate the point-of-sale (POS) system to process sales, returns, and exchanges.
- Verify customer age to comply with alcohol sale regulations and store policy.
- Monitor stock levels, restock shelves, and ensure products are displayed attractively.
- Receive deliveries, check inventory accuracy, and report discrepancies.
- Maintain a clean, orderly, and safe store environment (sweep, mop, dust, tidy shelves).
- Handle customer inquiries and complaints professionally, escalating when necessary.
- Follow all company policies and local regulations regarding the sale of alcohol.
- Support team members and contribute to a positive store atmosphere.
Qualifications and Skills:
- KCSE Certificate or equivalent; diploma or certificate in retail or business is a plus.
- Must meet the legal minimum age for selling alcohol (usually 18+ or as per local law).
- Strong communication and customer service skills.
- Basic mathematical skills and attention to detail for handling cash and inventory.
- Ability to stand for long periods and lift moderate loads (up to 20kg).
- Trustworthy, punctual, and able to work independently or as part of a team.
Preferred (But Not Required):
- Previous retail or customer service experience.
- Basic knowledge of wines, beers, and spirits.
- Familiarity with stock management and POS systems.
Work Environment & Schedule:
- Flexible working hours, including evenings, weekends, and public holidays.
- Fast-paced environment requiring attentiveness and physical stamina.
- Occasional overtime during peak seasons or special events.
Why Join Us?
- Opportunity to gain hands-on experience in retail operations.
- On-the-job training provided.
- Friendly team environment and opportunities for growth.
- Staff discounts and performance incentives (where applicable).
How to apply
Click here to Apply via email
For inquiries/complaints click HERE to WhatsApp KisumuKulture
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