The Insurance Regulatory Authority is a statutory government agency established under the Insurance Act (Amendment) 2006, CAP 487 of the Laws of Kenya to regulate, supervise and develop the insurance industry. It is governed by a Board of Directors which is vested with the fiduciary responsibility overseeing operations of the Authority and ensuring that they are consistent with provisions of the Insurance Act. The Authority is a precursor to the then Office of the Commissioner of Insurance that came into existence with the enactment of the Insurance Act, CAP 487 in 1986
Administrator Job purpose
The Office Administrators are responsible for enquiries; providing secretarial services in a given office, receiving and attending to clients. They shall be deployed in the Office of Director Market Conduct and Director Corporate Services.
Office Administrator Job Specifications
The duties and responsibilities of the officer will entail:
- Attending to visitors/clients.
- Handling telephone calls, customer inquiries and complaints/compliments.
- Ensuring security and confidentiality of office records, equipment and documents.
- Maintaining office diary. Record keeping for correspondences and file movement.
- Managing office protocol and etiquette.
- Coordinating the general administration of the respective office.
- Coordinating schedule of meetings and appointments.
- Coordinating travel arrangements.
- Coordinating appointments and travel itineraries.
- Preparing responses to routine correspondence.
- Monitoring procedures for record keeping for correspondences.
Person Specifications
- Bachelor’s degree in business administration, secretarial studies or a business-related field. A Diploma in Secretarial Studies from the Kenya National Examinations Council (KNEC) or any other recognized institution. Certificate in Computer proficiency. Meets the provision of Chapter Six of the Constitution.
Office Administrator Competencies and skills
- Strong communication and presentation skills.
- Good analytical skills
- Problem solving.
- Professionalism.