Customer Service / Inside Sales Representative – Kisumu
Job Summary
If you are a confident, self-motivated individual looking for a customer service opportunity, join our team! As an Inside Sales Representative, you’ll serve our customers across Kenya through networking, cold calling, and managing leads. You'll play a key role from prospecting to closing sales, while supporting existing clients.
Job Responsibilities
- Identify prospects, assess interests, and explain products and options.
- Develop and maintain strong customer relationships through support and guidance.
- Respond to customer inquiries, resolve concerns, and ensure satisfaction.
- Monitor market trends and recommend product or service improvements.
- Execute sales transactions and maintain accurate records.
Skills & Qualifications
- Diploma in business or technology-related course.
- B- grade or higher in KCSE.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Self-driven, enthusiastic, and detail-oriented.
- Willing to work on weekends.
- Experience in IT sales/customer service is an added advantage.
Additional Requirements
- MBTI Personality Type (Take the test at this link).
- At least two referees.
Only shortlisted candidates will be contacted.
How to Apply
Apply via EmailWhatsApp KisumuKulture
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