💼 Customer Service – Reliever
Location: Nairobi, Kenya
🏥 About the Client
A leading healthcare facility in Kenya committed to enhancing the patient experience through exceptional care and adherence to national healthcare guidelines. Run by a professional, well-trained team, the facility follows strict infection control protocols to ensure a safe environment.
🎓 Qualifications
- Bachelor’s Degree in Communication, Public Relations, Marketing, or a related course.
- 6 months to 1 year of customer service experience is an added advantage.
- Proficiency in Microsoft Office Suite.
💡 Skills & Competencies
- Excellent communication and presentation skills.
- Reliable, enthusiastic, and vibrant personality.
- People-oriented with a calm demeanor under pressure.
- Strong multi-tasking and organizational skills.
📝 Responsibilities
- Maintain a professional and empathetic attitude at all times.
- Communicate with customers via phone, email, and in person.
- Ensure smooth customer service processes and satisfaction.
- Provide accurate information, handle complaints, and offer solutions.
- Answer and redirect calls or take messages when necessary.
- Maintain a strong presence in day-to-day operations.
- Build lasting customer relationships through consistent support.
📩 How to Apply
Email your updated CV and cover letter with the subject line:
Customer Service-Reliever
Deadline: 9th June 2025
Only shortlisted candidates will be contacted.
Need assistance? WhatsApp KisumuKulture 📱 (+254 733 232 016)
Tags:
jobs