💼 Customer Collections Associate – Greenwheels (Kisumu)
Location: Kisumu, Kenya
Company: Greenwheels
Type: Full-time
🌿 About Greenwheels
Greenwheels is a trailblazer in electric mobility, transforming urban transport through eco-friendly solutions. Partnered with major platforms like Uber, we manage a growing fleet of electric motorbikes and champion a greener, smarter future for Kenya’s roads.
📝 Role Overview
We're seeking a Customer Collections Associate to join our Kisumu team. This role ensures timely payment of invoices, resolves customer queries, and maintains solid customer relationships while ensuring a healthy cash flow.
📌 Responsibilities
- Follow up with customers via phone, email, and SMS for overdue balances
- Resolve invoice disputes by coordinating with internal teams
- Build positive client relationships that support timely payments
- Educate customers on payment terms and company policies
- Provide regular reporting on collections and trends to management
🧠 Skills & Qualifications
- Diploma or Degree in Finance, Accounting, or Business Administration
- Experience in collections, customer service, or a related role is a plus
- Excellent communication and interpersonal skills
- Strong time management and organizational abilities
- Proficient in Microsoft Excel, Google Sheets, and CRM systems (Zoho is an added advantage)
📬 How to Apply
Email your CV below
Use the subject line: Customer Collections Associate
Deadline: Applications reviewed on a rolling basis — apply early!
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