🍽️ Waiter/Waitress Job – Albah Hotels, Kisumu
📌 Job Summary
Albah Hotels Kisumu is looking for a talented and passionate Waiter/Waitress to join our hospitality team. The ideal candidate should be professional, courteous, and committed to delivering outstanding service to our guests at all times.
🎯 Responsibilities
- Warmly welcome guests and serve food and beverages promptly.
- Maintain clean and organized workstations and dining areas.
- Explain menu items and make recommendations, including wine pairings.
- Upsell items where appropriate to increase revenue.
- Handle guest requests and resolve complaints efficiently.
- Ensure correct billing and process payments accurately.
- Comply with hotel health, safety, and hygiene standards.
🎓 Qualifications
- Diploma or Bachelor's Degree in Hotel Management or a related field.
- Minimum of 2 years experience in a similar role at a 4 or 5-star hotel.
- Excellent communication and interpersonal skills.
- Strong command of written and spoken English.
- Flexible to work various shifts, including weekends and evenings.
- Uphold professional standards and customer-focused values.
📍 Location
Kisumu, Kenya
📩 How to Apply
Tags:
jobs