Gift Shop Retail Associate Job - Kisumu
Position: Gift Shop Retail Associate
Location: Kisumu, Kenya
Preference: Female candidates advised to apply
Job Description
The Gift Shop Retail Associate will be responsible for the day-to-day operations of a gift shop, ensuring excellent customer service, efficient stock management, and consistent brand presentation. The role requires a customer-focused individual with retail experience and the ability to create engaging digital content to promote products and drive foot traffic through social media platforms.
Key Responsibilities:
- Oversee daily shop operations, including opening and closing procedures
- Deliver excellent customer service and maintain strong customer relationships
- Manage inventory levels, stock replenishment, and merchandise display
- Ensure accurate cash handling, sales recording, and daily reconciliations
- Create and post engaging digital content for Instagram, WhatsApp, and Facebook to promote products and offers
- Maintain attractive in-store visual merchandising aligned with brand standards
- Monitor sales performance and recommend actions to improve turnover
- Handle customer inquiries, feedback, and complaints professionally
- Ensure cleanliness, order, and security of the shop at all times
Required Qualifications and Skills:
- Prior experience in retail or gift shop operations is preferred
- Strong customer service and communication skills
- Comfortable using social media platforms for business promotion
- Basic understanding of sales, stock management, and cash handling
- Creative eye for product presentation and digital content creation
- Ability to work independently and take initiative
- Trustworthy, organized, and detail-oriented
- Note: Female candidates are advised to apply
How to Apply:
📧 Email Application:
Click Here to Apply
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WhatsApp Kisumu Kulture
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