- Ensure availability and reliability of the Hardware, Network, servers, printers, branch infrastructure, applications and connectivity within branches
- To manage the implementation and installation of new outlets with MICROS.
- Evaluate access controls and roles of system users in respect to EPOS programs and MICROS database access.
- Support operations of all EPOS Systems, Electronic menu management, promotions, discounts and offers according to company policies and procedures.
- Supporting, Configuration, Monitoring and Administration of all system, processes and functions. Backups and antivirus systems.
- Provide regular reports on various key aspects of EPOS application, network & system, responsibilities.
- Supporting, Monitoring and Administration EPOS systems, systems rollouts, databases and other EPOS related activities.
- Corrective and preventive maintenance on workstations and other IT equipment.
- Administer and coordinate system upgrades, modifications, and customizations with outside vendors, end-users, and IT resources.
- Ensure that all calls/incidents are Logged into Helpdesk system & addressed within agreed on SLA response time.
- To perform any other duties as may be assigned by the head of department.
How to apply
Click here to Apply via email
For inquiries/complains click HERE to WhatsApp KisumuKulture
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