Job Description
POSITION SUMMARY:
The hostess is the first employee to interact with arriving guests as they enter the restaurant. He or She should provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
DUTIES AND RESPONSIBILITIES:
- Check the reservation book for reservations for the next meal period.
- Notify the supervisor of any parties of more than six.
- Distribute reservations among all waiters equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests.
- Ensures that the reservation signs are placed on the tables when necessary
- Inquire with the kitchen what the daily specials are for the shift.
How to apply
Click here to Apply via email
For inquiries/complains click HERE to WhatsApp KisumuKulture
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