Vacancy for Receptionist/Shop Assistant

TRINITY OPTICALS LIMITED is Hiring!

Position: Shop Assistant / Receptionist – Eye Clinic

Location: Kisumu Branch

Start Date: June 1st, 2025

Salary: Ksh. 20,000 – Ksh. 30,000 (depending on experience)

About the Role

We are looking for a professional, organized, and tech-savvy Front Desk Assistant/Receptionist for our Eye Clinics in Kisumu. The ideal candidate must be passionate about customer service, manage busy front desk operations, and be comfortable using digital tools in clinic workflows.

SOFT SKILLS REQUIRED:

• Customer Service: Friendly, professional attitude.
• Communication: Excellent English & Swahili, both written and spoken.
• Organization: Manage schedules, records, and admin tasks efficiently.
• Attention to Detail: Accurate data entry, claims, and appointment tracking.
• Time Management: Work effectively under pressure.
• Interest to learn: Basic understanding of services and patient needs.

COMPUTER LITERACY/TECH SAVVY SKILLS:

• CRM software proficiency (HubSpot preferred).
• Strong working knowledge of MS Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Gmail, Calendar).
• Experience with Clinic/Insurance Management Software (SMART Application, SLADE 360, MTIBA, LCT, ETIMS). preferred
• Familiarity with Project Management tools (Trello, Asana) preferred.
• Skilled in Email and Calendar Management, Appointment Scheduling.
• Knowledge of basic content creation, posting, and engagement on Facebook, Instagram, Pinterest, and TikTok.
• Ability to quickly and efficiently gather relevant information online when needed.

Note: The requirements are preferred and NOT mandatory.

Only apply if you genuinely believe you are a good fit for this role.

How to Apply

Send your CV and cover letter to:

Apply Now

We look forward to your application!