Waiter/Waitress Position
Job Summary
The waiter/waitress will be required to perform the following duties:
Responsibilities
- Have thorough knowledge of all menu items to recommend combinations
- Provide excellent customer service as the primary restaurant representative
- Ensure all tableware is clean and properly presented
- Take orders accurately and enter them into the POS system
- Confirm orders meet restaurant service standards
- Follow up on orders and inform guests of any delays
- Prepare tables with proper settings and condiments
- Maintain clean dining areas during service
- Check guest satisfaction and resolve any issues
- Process payments correctly and thank guests
- Maintain health, safety and grooming standards
- Stay updated on menu changes and promotions
Qualifications
- Degree/Diploma in Hospitality Management
- 0-3 years experience in hospitality
- Excellent English communication skills
- Impeccable personal hygiene and grooming
- Customer-focused with energetic personality
- Organized and detail-oriented
- Ability to work under pressure
- Physical stamina to stand/walk for long periods
How to Apply
Send CV and Cover LetterFor inquiries: WhatsApp KisumuKulture
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