📌 Field Agent – Loan Collection & Marketing
Location: Kisumu, Kenya
Position: Full-Time
Industry: Credit Collection & Marketing
🔍 Job Summary
Our client, a collection company, is looking for a Field Agent to provide vital support to the Collection and Marketing Department. The role involves reviewing loan requests, analyzing risk, maintaining client records, and supporting recovery efforts on the ground.
🎯 Key Responsibilities
- Review loan requests and assess clients' financial status
- Evaluate creditworthiness and risk levels
- Gather financial data and documentation from clients
- Set up and follow up on payment plans
- Monitor existing loan progress and support renewal processes
- Maintain accurate loan records and reports
- Support field marketing and customer visits
- Perform any other duties as assigned
📚 Qualifications & Requirements
- Diploma or Degree in Business, Communication, Customer Service, or related field
- 2–3 years of experience in loan collection or marketing
- Experience in a call center or with fieldwork is an added advantage
- Familiarity with call monitoring tools and CRM systems
- Proficient in Microsoft Excel, Word, and PowerPoint
🧠 Skills & Attributes
- Strong analytical and problem-solving skills
- Excellent communication and negotiation ability
- Understanding of basic financial/loan concepts
- Ability to work both independently and with a team
- Self-driven, persuasive, and customer-focused
📨 How to Apply
📧 Apply via Email: hr.kisumukulture@hotmail.com
💬 WhatsApp KisumuKulture for Inquiries
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