Housekeeping Supervisor – Kisumu
We are seeking a proactive and detail-oriented Housekeeping Supervisor to join a hospitality team in Kisumu. If you excel at leading teams, maintaining high standards, and ensuring guest satisfaction, this role is for you.
Job Description / Responsibilities
- Assign housekeeping staff to specific shifts and room blocks
- Conduct regular inspections for cleanliness and compliance
- Order housekeeping supplies and guest toiletries
- Handle and resolve guest complaints professionally
- Ensure consistent adherence to hotel quality standards
- Train and supervise housekeeping employees
- Report repairs and maintenance needs
- Maintain clean rooms and public areas to boost guest satisfaction
- Adapt to emergencies while ensuring seamless operations
- Evaluate staff performance and reassign duties for efficiency
- Any other duties as assigned by management
Qualifications
- Strong leadership and communication skills
- Experience in housekeeping or hospitality supervision
- Excellent problem-solving and conflict resolution ability
- Ability to train, schedule, and motivate staff
- High attention to cleanliness and detail
Location
Kisumu, Kenya
Job Type
Full-time
How to Apply
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