🍽️ Waiter/Waitress – Hotel in Kisumu
Location: Kisumu, Kenya
Employer: Reputable Hotel
Industry: Hospitality / Food & Beverage
Position Type: Full-time
A well-established hotel in Kisumu is seeking a professional and enthusiastic Waiter/Waitress to join their front-of-house team. The ideal candidate will deliver outstanding service and ensure a memorable dining experience for all guests.
📌 Key Responsibilities
1. Customer Service & Order Taking
- Welcome and seat guests courteously.
- Present menus and explain meal options clearly.
- Take accurate food and beverage orders.
2. Food & Beverage Service
- Serve meals and drinks efficiently and professionally.
- Set up and maintain clean tables and dining areas.
- Ensure guest satisfaction and promptly respond to requests.
3. Hygiene & Cleanliness
- Maintain high hygiene standards and cleanliness of the dining area.
- Properly clear and reset tables after guest departure.
4. Billing & Payments
- Issue bills accurately and process payments (cash, M-Pesa, card).
- Submit daily sales reports and account for tips (if applicable).
✅ Qualifications & Competencies
Education & Experience
- Minimum KCSE certificate.
- Diploma or Certificate in Food & Beverage or Hospitality is an added advantage.
- 1+ year experience as a waiter/waitress preferred.
Skills & Attributes
- Excellent communication in English and Kiswahili.
- Customer-focused and team-oriented attitude.
- Physical stamina to stand long hours and carry trays.
- Neat, presentable appearance and good manners.
🕒 Working Conditions
- Shifts: Rotational, including weekends and holidays.
- Environment: Fast-paced restaurant/hotel setting.
📨 How to Apply
✅ Click here to Apply via Email
💬 Click HERE to Apply via WhatsApp
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