Front Office Manager Job at Medprime Training College - Kisumu
📢 Note: Male candidates are highly encouraged to apply for this position.
About the Position
Medprime Training College is seeking a proactive and organized Front Office Manager to oversee front desk operations, ensure excellent customer service, and support smooth branch administration. The ideal candidate will manage staff performance, coordinate communication, and uphold the college's professional image.
Key Responsibilities
- Supervise front office operations and ensure efficient service delivery
- Manage reception staff, schedules, and workflow
- Handle client inquiries, student admissions, and correspondence promptly
- Maintain accurate records, reports, and filing systems
- Coordinate communication between departments to enhance service efficiency
- Uphold the institution's customer service standards and promote a welcoming environment
- Ensure front office compliance with institutional policies and procedures
Qualifications and Requirements
- Bachelor's degree or Diploma in Business Administration, Front Office Management, Customer Service, or related field
- Minimum of 3 years' experience in front office or administrative management
- Preferably in an academic or service-oriented institution
- Strong communication, leadership, and interpersonal skills
- Proficient in MS Office and office management systems
- Excellent organizational and multitasking abilities
Desired Attributes
- Confident and professional demeanor
- Strong problem-solving and decision-making skills
- Ability to lead and motivate a team
- Detail-oriented with excellent time management
- High level of integrity and accountability
How to Apply
📧 Email Application:
Click HERE to Apply Via email
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