Team Leader - Checkoff Loans Job at Mwananchi Credit - Kisumu
📅 Application Deadline: 20th November 2025
Role Overview
The Team Leader – Checkoff Loans is responsible for leading and managing the sales team to achieve disbursement and revenue targets. The role involves recruiting, training, and motivating marketing executives, developing effective marketing strategies, ensuring portfolio quality, and maintaining strong client and partner relationships.
Key Responsibilities
1. Sales Performance and Business Growth
- Lead the sales team to consistently achieve daily, weekly, and monthly loan disbursement targets
- Drive lead generation activities and ensure strong conversion rates
- Expand the client base by attracting new customers and retaining existing ones
- Monitor and ensure timely collection of payroll deductions and remittances
- Identify opportunities for cross-selling and up-selling financial products
- Build and maintain partnerships that support business growth
2. Team Management and Capacity Building
- Recruit, train, and retain qualified and high-performing marketing executives
- Conduct onboarding and continuous training for team members
- Provide mentorship, coaching, and regular performance feedback
- Foster a culture of accountability, collaboration, and results-driven performance
3. Marketing and Business Development
- Develop and execute marketing plans and activation strategies
- Coordinate marketing events, product activations, and promotional campaigns
- Increase brand visibility through social media engagement and digital outreach
- Monitor market trends, competitor activities, and client feedback
4. Portfolio and Risk Management
- Maintain a healthy loan portfolio by ensuring adherence to credit policies
- Track loan performance to minimize defaults and delinquencies
- Collaborate with collections teams on overdue accounts
- Enforce compliance with internal risk and operational standards
5. Customer Relationship Management
- Build and sustain strong relationships with key clients and payroll partners
- Ensure excellent customer service and timely resolution of client concerns
- Engage county and institutional payroll offices for efficient remittance processes
- Promote customer satisfaction and loyalty through proactive communication
Qualifications and Experience
Education:
- Bachelor's degree in Business Administration, Marketing, Finance, or related field
Experience:
- Minimum of 4–6 years of experience in sales or business development
- Preferably in financial services industry
- Proven experience in team leadership, loan disbursement, and marketing strategy
- Strong understanding of checkoff loan systems and institutional partnerships
Skills and Competencies:
- Excellent leadership, planning, and organizational abilities
- Strong interpersonal, coaching, and motivational skills
- Analytical mindset with data-driven decision-making
- Excellent communication and negotiation abilities
- Knowledge of sales performance metrics and portfolio management
- High integrity, professionalism, and customer-centric focus
- Proficiency in Microsoft Office and CRM systems
How to Apply
🌐 Official Application:
Mwananchi Credit Careers Portal
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