Office Administrator II - State Department Position
⏰ Application Deadline: Tuesday, November 18, 2025
Minimum Qualifications Required:
For appointment to this grade, a candidate must have:
- Bachelor's degree in any of the following disciplines: Secretarial Studies; Business and Office Management or equivalent qualification from a recognized institution
- OR
- Bachelor's degree in Social Sciences plus Diploma in Secretarial Studies from a recognized institution
- Proficiency in computer applications
Position Overview
This is the entry and training grade for this cadre. An officer at this level will work under the guidance of a senior officer.
Key Responsibilities
- Taking oral dictation
- Using e-office to research and process data
- Operating office equipment
- Attending to visitors and clients
- Handling telephone calls
- Handling customer inquiries and complaints
- Coordinating travel arrangements
- Ensuring security of office records, equipment and documents
- Ensuring security, integrity and confidentiality of data
- Maintaining up-to-date filing system in the office
- Drafting responses to routine correspondence
- Managing office protocol and etiquette
- Identifying areas of risk in the department
- Implementing the department's charter
- Promoting Business Process Re-engineering (BPR)
- Implementing the business continuity plan for the department
- Fostering a corporate culture that promotes ethical practices
Position Details
- Job Grade: SHA 8
- Employment Type: Permanent and Pensionable
- Experience Level: Entry Level
- Reference Number: SHA/236/2025
How to Apply
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Apply via SHA Recruitment Portal
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