Customer Care Personnel Job at Ciala Hospital Kisumu
We're Hiring! Ciala Hospital Kisumu is looking for a skilled and passionate Customer Care Personnel to join our team. If you're great with people, organized, and committed to offering excellent service, this opportunity is for you!
Minimum Requirements
- Experience in a hospital environment will be an added advantage
- Diploma/Degree in Front Office or Customer Care
- Must have experience with SHA and private medical insurance
- Knowledge in claims processing is a strong added advantage
Job Overview
As a Customer Care Personnel at Ciala Hospital Kisumu, you will be the first point of contact for patients and visitors, providing exceptional service and support in a healthcare setting. Your role will be crucial in maintaining positive patient experiences and efficient hospital operations.
Key Responsibilities
- Provide excellent customer service to patients and visitors
- Handle patient inquiries and appointments efficiently
- Process medical insurance claims and verifications
- Maintain accurate patient records and documentation
- Coordinate between patients and medical staff
- Ensure compliance with hospital policies and procedures
- Handle billing and payment processing
How to Apply
📧 Email Application:
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