Debtor's Officer Job at Aga Khan Health Services - Kisumu
🏥 About Aga Khan Hospital, Kisumu
The Aga Khan Hospital, Kisumu (AKHK) is an Institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The hospital has achieved:
- ISO 9001:2015 certification
- ISO 15189:2022 accreditation for laboratory services
- Safe Care level 5 accreditation
- Advanced stage of attaining Joint Commission International Accreditation
Position Overview: Debtor's Officer
Department: Finance
Location: Aga Khan Hospital, Kisumu
Experience: Minimum 2 years in Debt management
Deadline: 28th Nov 2025
Reporting to: Assistant Manager Debtors
Overall Responsibility
The successful candidate will be expected to properly manage and reconcile debtors' accounts to ensure the accounts are serviced in accordance with the hospital policy and the agreed corporate credit terms and to ensure no unnecessary accumulation of bad debts.
Key Responsibilities
- Provide advice and assistance in debt collection by mail, telephone or in person
- Deal with routine correspondence with regard to any collection or recovery issue
- Prepare refunds and write-offs including journals and credit notes
- Liaise with outside Debt Collection Agencies
- Downloading and reconciliation of accounts and sending them to clients
- Identify and notify clients of due accounts by mail, telephone, or personal visits
- Identify and monitor overdue accounts (accounts with 90 days and over)
- Record information about financial status of customers and status of collection efforts
- Review of reconciliations and accounts rejects status
- Participate in Department's Inventory control and Counts exercises
- Actively participate in the hospital's quality and customer care initiatives
Requirements
- Bachelor of Commerce (Accounting/Finance Option), CPA II or equivalent
- Certificate in Debt/Credit Management an added advantage
- Proficiency in Ms Excel
- High negotiation and debt collection skills
- Good customer service skills
- A minimum of 2 years' experience in Debt management
How to Apply
🌐 Official Application:
Apply via Aga Khan Careers Portal
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