Parts Field Sales Representative - Inchcape Kenya (Kisumu)
Location: Kisumu, Kenya
Company: Inchcape Kenya (part of Inchcape plc, global automotive distributor)
About Inchcape
Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.
Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.
Inchcape Africa has presence in Ethiopia (Motor & Engineering Company of Ethiopia), Kenya (Inchcape Kenya) and Djibouti (Inchcape Djibouti, Red Sea Automotive FZCO). Recently, the company expanded its brand portfolio with BYD and CASE Construction in Ethiopia, and New Holland Agriculture in Kenya, reinforcing its commitment to advanced technologies.
Position Overview
Our Kenya Business is seeking a Parts Field Sales Representative to join our team in Kisumu, reporting to the National Parts Manager.
In This Position You Will
- Build productive working relationships with fellow employees through clear communications
- Assist Service Technicians in determining parts requirements
- Maintain positive working relationships with vendors and staff
- Inform customers when special order parts have arrived
- Provide technicians with necessary parts with minimal wait time; use pre-picking parts when applicable
- Apply retailing techniques to sell and display parts and accessories
- Coordinate with Service Department, Sales Department, Body Shop, and others to ensure parts requests are met
- Identify and support opportunities for methods/process improvement in the Parts Department
- Use parts resources (catalogues) to acquire information on parts and accessories inventory
- Maintain tight control over parts inventory to increase efficiency and eliminate customer delays
- Make full use of inventory allowances to keep idle and obsolete inventory to a minimum
- Maintain a proper filing system for all paperwork (repair orders, special orders, back orders, etc.)
- Receive and answer customer enquiries on parts and follow up for sale
- Keep up to date with New Holland and competitor products and rates
- Place special orders and follow up for sale
- Upsell parts whenever serving customers
- Actively participate in promotions that the company may organize
- Evaluate parts accounts, prospects and ensure customer loyalty
- Execute sales growth strategies monthly and quarterly for parts sales
- Map regions according to parts purchasing capabilities and prepare detailed visit plans
About You - Requirements
- Minimum bachelor's degree holder in a business-related field
- 2 years' experience in agricultural machinery parts sales with notable sales record
- Customer service training will be an added advantage
- Strong customer focus
- Valid driving license
- High level of accuracy and attention to detail essential
- Ability to meet deadlines and to work autonomously and as part of a team
We Offer You
At Inchcape, we're shaping the future of mobility. You'll join a collaborative culture that values wellbeing, growth, and inclusion. Enjoy a comprehensive remuneration and benefits package, such as:
- Competitive remuneration
- Group Life & Medical plan
- Pension/Provident plan
- Variable pay package
- Exposure to dynamic and collaborative work environment
- Continuous learning & development opportunities
Inchcape actively encourages applicants from all identities, backgrounds, and experiences. Selected candidates will be contacted to initiate our hiring journey.
How to Apply:
📝 Official Application:
Apply via Inchcape Careers Portal
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WhatsApp Kisumu Kulture
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